Case Study 01

Crate&Barrel

Within two months, I lead my team to design and build an interactive digital application for new Crate & Barrel collections. Following the success of this initial project, we launched 10 more landing pages.

Background

In January 2022, Crate&Barrel enlisted Darkroom with a timely request: build and launch an interactive micro-site for a new collection in only two months. As a market leader in furniture and home decor, their goal was to strengthen their competitive edge through consistent, branded collection launches. They needed a partner to streamline their process and provide a bespoke, white-glove service –– surpassing “templatized” solutions they had considered.

Responsibilities

Site Architecture
UI/UX Design
Digital Product Development

Iterative Prototyping
Conversion Rate Optimization

Outcomes

Increase in new collection web traffic from press

Days to create the functional version of a micro-site

14

122%

10

12

Days from discovery to first high-fidelity prototypes

Unique digital activations launched

Key Takeaways

Find harmony between the business strategy and creative vision to craft an engaging, conversion-oriented customer journey.

Iterative testing and high-fidelity prototyping leads to a more productive and agile content design strategy, especially within a 9-figure brand with a large team.

Build interactive digital mediums that are bespoke to the product category itself by capitalizing on UX features such as motion design.

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